Thank you for visiting and shopping at jacksash.co.za. Following are the terms and conditions that constitute our Delivery Policy.
Delivery processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, Deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in Delivery of your order, we will contact you via email or telephone.
Delivery rates & delivery estimates
Delivery charges for your order will be calculated and displayed at checkout.
Prints
Delivery method: Standard
Estimated delivery time: 3 – 5 business days
Delivery cost: Free
Sculptures
Delivery method: Standard
Estimated delivery time: 8 – 12 weeks
Delivery cost: Free
Overnight delivery is not offered because prints and/or sculptures are made to order.
Deliver to
Jacksash.com delivers to addresses within South Africa.
International orders
We are able to process international orders. International orders will be subject to international shipping fees.
Delivery confirmation & Order tracking
You will receive a delivery confirmation email once your order has processed containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Jacksash.com is not liable for any products damaged or lost during Delivery. If you received your order damaged, please contact the Delivery carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.